Privacy Policy

Privacy Policy

Last updated: April 30, 2026

This Privacy Policy describes how we collect, use, and share your personal data when you use our service, as well as your rights and how the law protects you.

We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this policy.

Interpretation and Definitions

Interpretation

Words with an initial capital letter have special meaning as defined below, regardless of whether they are used in singular or plural.

Definitions

Account
A unique account created to enable you to use our service.

Company
Onwater (also referred to as "we", "us", "our").
Under GDPR, the company is the data controller.

Country
Taiwan (should be changed to Sweden if your business is located there – see comment below)

Cookies
Small text files stored on your device that contain information about how you use the website.

Data Controller
The legal entity that determines how and why personal data is processed (in this case, On Water).

Device
Computer, mobile, or other device used to access the service.

Personal Data
Information that can identify an individual, directly or indirectly.

Service
The website.

Service Provider
Third party that processes data on our behalf (e.g., payment solutions, analytics tools).

Usage Data
Data collected automatically when you use the service.

Website
Onwater – https://www.onwater.se

You
The person using the service.

Collection and Use of Personal Data

What data we collect

Personal Data

We may collect:

  • Email address
  • First and last name
  • Phone number
  • Address (incl. postal code and city)

Usage Data

Collected automatically, e.g.:

  • IP address
  • Browser type
  • Pages visited
  • Time and date of visit
  • Device information

Cookies and Tracking

We use cookies and similar technologies to:

  • make the website function
  • analyze traffic
  • improve the user experience

Types of cookies:

Necessary Cookies

Required for the website to function.

Functional Cookies

Remembers your choices (e.g., language).

Analytical Cookies

Used to understand how the website is used.

You can block cookies in your browser, but some features may then stop working.

How we use your data

We use personal data to:

  • Provide and operate the website
  • Manage your account
  • Process purchases and agreements
  • Contact you (e.g., order information)
  • Send offers (unless you have unsubscribed)
  • Handle customer service inquiries
  • Improve our website and marketing

Sharing of Data

We may share data with:

  • Service providers (e.g., Shopify, payment solutions)
  • Business partners
  • In case of corporate transfers
  • When required by law

Data Retention

We retain your personal data as long as necessary to:

  • fulfill contracts
  • comply with legal requirements
  • manage disputes

Data Transfer

Your data may be transferred to other countries where our suppliers are located.

We ensure that such transfers comply with GDPR (e.g., via standard contractual clauses).

Your Rights under GDPR

You have the right to:

  • Request an extract of your data
  • Rectify inaccurate data
  • Erase your data
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent

Contact us to exercise your rights.

You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY).

Security

We take reasonable security measures to protect your data, but no method is 100% secure.

Children

Our website is not directed at individuals under 13 years of age, and we do not knowingly collect data from children.

Links to Other Websites

We are not responsible for the content or privacy policies of other websites.

Changes to the Policy

We may update this policy. The latest version will always be available on the website.

Contact

If you have any questions about this privacy policy or how we handle your personal data, please contact us: